Terms of Service

Please review the following terms and conditions that govern your use and purchase of products from our site. Your use of our site constitutes by your agreement to adhere to and be bound by the following Terms & Conditions.

THESE TERMS & CONDITIONS INCLUDE ANY CLASS ACTION WAIVER THAT WILL REQUIRE A BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THE FOLLOWING DETAILS ARE STATED BELOW.



Comments, Feedback and Suggestions
We welcome your comments and feedback in regards to our Site, products and services. The disclosure, submission or offer of any comments will constitute an assignment to Charcoal White of all worldwide rights, titles and interests and goodwill in the comments without payment or compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

The contents are intended solely for your personal, noncommercial use. Music or media content may not be copied except only as necessary to access the website. You may copy other contents displayed on the website for your personal, noncommercial use only. Except as noted above, you may not reproduce, modify, or create derivative works from, sell or be involved in the participation in any sale of, or exploit in any way, any of the contents on the site. Unauthorized use of the contents is prohibited expressly by law, and could result in severe civil and/or criminal penalties.



Disputes 
Our Customer Service Specialists are ready to assist you and address your concerns at charcoalwhitecustomerservice@gmail.com

In the event that our customer service team is unable to resolve any of your concerns, by accessing and using the site you are unconditionally agreeing that all and any claims that relates to your access or use of this website, including any and all disputes related to any of the listed products or services purchased from Charcoal White through the website, will be resolved entirely through a binding individual arbitration, rather than settled in court. You may also have the right to assert individual claims in small claims court if your claims otherwise are applicable and qualify. The Federal Arbitration Act and The Federal Arbitration law may apply to this agreement. 

That we each agree to bring any and all disputes to arbitration on an individual basis only, and not by a class, consolidated, representative or collective action basis. If for any reason a claim proceeds in court rather than through arbitration, we each waive any right to a jury trial or to participate in a class action against the opposing party. In addition, we both agree that we each may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

THIS SECTION LIMITS CERTAIN RIGHTS, WHICH INCLUDES THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO A JURY TRIAL, AND THE RIGHT TO CERTAIN REMEDIES OR ANY FORMS OF RELIEF. ANY OTHER RIGHTS THAT YOU OR CHARCOAL WHITE CO WOULD HAVE IN COURT ALSO MAY OR MAY NOT BE AVAILABLE IN ARBITRATION.



Applicable Law
The law applicable to the interpretation and construction of these Terms & Conditions and any transactions using or related to the website, shall be the subject to the Federal Arbitration Act, any applicable federal laws and the laws of the state of California. without regard to the principles of conflict between laws, but is subject to the Federal Arbitration Act and other applicable federal law relating to the arbitrability of any claim. By accessing and using this website, you are agreeing that all matters relating to your access to or use of the site, including any form of dispute that you may have, can be governed by the applicable laws of the United States and/or the laws of state of California.



Merchandise Availability
Merchandise availability on our website is not guaranteed to be available as it may be low in stock. If merchandise is not available by the time your order processes, we will notify you of this via email. You will receive a shipping confirmation email once all your items have shipped.

Product Information
The products that are displayed on the website are quoted in U.S. dollars, unless otherwise indicated. Please understand that while we have tried to accurately display the colors our of products listed, the actual colors that you see may depend on your monitor display and may or may not be accurate. 


Denial of Access
These Terms & Conditions constitute an agreement between customer and Charcoal White that is effective unless or until terminated by Charcoal White. If in Charcoal White's sole discretion you happen fail to comply with any of the given terms or provisions of this stated agreement, Charcoal White holds the ability to deny you access to the website or any services provided. In the case of denial of access by Charcoal White, you are no longer authorized to access the Site, and there will be restrictions imposed upon you with respect to matters of material copied or downloaded, and the following disclaimers and limitations of the liabilities stated in the Terms & Conditions, shall be continued in force accordingly. The stated Terms & Conditions constitute the entire agreement between you and Charcoal White relating to any of the subject matters addressed herein.

Return Policy:

We do not accept returns currently. If you wish to exchange an item contact our customer service team to get you situated.